by Joe Domaleski | Feb 12, 2024 | Blog, Business, Columnists, Community, Front Page, News Center, Opinion, Top News
Much of the information we consume is fed to us algorithmically by computers in the form of memes, social media posts, brief video clips, and other short forms of media. (Editor’s note:Yes, that was Taylor Swift’s name in the article title. That’s not click-bait. We will bring the subject of Taylor Swift a little further down into this article. Be patient and read along as we lay the foundations to make her carbon footprint relevant to this article).
When something goes “viral,” people register a “like” or comment and then pass it along to others without much thought, similar to a biological virus. Before you know it, whole segments of the population are potentially “infected” by misinformation. Although it’s not always intentional, misinformation is a real problem in today’s society. In a previous article, I wrote about a related concept called The Matthew Effect. With the rise of generative AI (artificial intelligence), the problem is likely to get worse. In fact, many media outlets are considering putting warning labels on AI-generated content.
We live in a noisy, data-drenched world, and yet truth is such a rare commodity. I’m reminded of that famous line, “Water, water everywhere and not a drop to drink,” in Samuel Taylor Coleridge’s poem, ‘The Rime of the Ancient Mariner’. In the poem, those lines are spoken by a thirsty mariner who is adrift at sea but unable to drink from the saltwater sea. It conveys a sense of irony and despair of being surrounded by something in abundance yet being unable to use it. As a society, I think most of us thirst for the truth. Here’s my modern take on that famous poetic line:
Data, data everywhere,
yet seldom do we think.
We are literally surrounded by data. When you are born, you get a social security number that’s a form of data to establish your identity and track you for the rest of your life. In school, you have report cards, test scores, and grades that go into your academic transcript. Everything you do online is tracked. Everywhere you go is tracked by GPS or a roadside camera. Organizations and governments capture data. Medical providers keep data on patient care. Insurance companies keep data on claims. Stores keep data on sales transactions. Banks and credit agencies use data to assess risk and account for financial transactions. Your personal preferences are noted and captured by social media, streaming music outlets, and video services. In short, there’s no shortage of data everywhere about everything. The abundance of data has advantages and disadvantages to society. We can examine the disadvantages and concerns in a future article.
In our quest for the truth, let’s turn our attention to the advantages of having so much data. A quality, original source of data has the potential to provide indisputable, unfiltered truth. Most of us rely on traditional forms of news information in which a human author (or AI) attempts to summarize, explain, or elaborate on something that we assume started as facts from an original data source. Conventional journalism often relies on interviews, observation, and qualitative analysis. This is very helpful when done correctly. It’s not always easy or straightforward to get insight from raw data. On the other hand, the potential for abuse and bias increases as layer upon layer of commentary drifts away from the original, underlying truth.
Data journalism is a relatively new term that flips the story-writing process upside down to start with the data, not the human commentary on the data. It adds a quantitative dimension to stories, research, and investigation. Although the term is new, the concept isn’t. Data journalism was inspired by investigative reporting based on open records requests, meeting minutes, transcripts, data charts, budgets, and other forms of data. Specifically, data journalism is concerned with mostly numerical data since numbers tend to be less nuanced and most objective than words. During the COVID-19 pandemic, the publisher of this paper used data journalism by reporting on the numbers such as those discussed towards the end of the pandemic.
Data driven journalism process graphic. Attribution 2.0 Generic (CC BY 2.0) Source/Mirko Lorenz
So what is data journalism? One commonly accepted academic definition suggests the practice of data journalism is “a way of enhancing reporting and news writing with the use and examination of statistics in order to provide a deeper insight into a news story and to highlight relevant data. One trend in the digital era of journalism has been to disseminate information to the public via interactive online content through data visualization tools such as tables, graphs, maps, infographics, microsites, and visual worlds.” (Antonopoulos, Nikos; Karyotakis, Minos-Athanasios (2020). The SAGE International Encyclopedia of Mass Media and Society. Thousand Oaks, CA: SAGE Publications, Inc. p. 440).
As someone who’s been working with data most of my professional career, my own definition of the term is that data journalism is the use of computer technology, statistics, and data visualizations to help tell a story. Whereas traditional journalism may include a graph or chart, data journalism makes that a central feature. Data journalist Mirko Lorenz says that “data-driven journalism is primarily a workflow that consists of the following elements: digging deep into data by scraping, cleansing, and structuring it; filtering by mining for specific information; visualizing and making a story.” Here’s an example from the Atlanta Regional Commission.
Source: Atlanta Regional Commission – 21-County Data Dashboard
This approach to reporting relies on three activities: accessing a quality data source, analyzing (aka “interrogating”) the data to understand it, and visualizing the data into a graphical format that tells a story. Examples of data visualizations include infographics, database listings, data-enriched maps (like Google Maps), dashboards, interactive graphics, charts, and even 3D virtual reality explorations. Data journalism tends to rely less on words and more on pictures – but pictures based on original data sources.
There are many advantages to data journalism:
- Enhanced Objectivity: Data visualizations based on original sources tend to be less susceptible to personal bias.
- Greater Depth and Context: It’s been said that a picture is worth a thousand words. Visual storytelling allows the reader to explore information in a deeper, more meaningful way than traditional word-based media.
- Higher engagement: The ability to see and explore data “hands-on” is more fun and engaging for the audience. Take a child to a science museum with interactive exhibits and compare that to a science textbook to see what I mean.
- Increased comprehension: Data presented in an interactive format encourages readers to explore the information themselves, leading to greater insights and understanding. Instead of being told what to think, the reader has to use their own brain to draw conclusions.
- Uncovering new insights: Data visualizations often uncover patterns, trends, and knowledge that’s not obvious in a traditional written story.
There are some disadvantages to this approach to journalism as well:
- Increased complexity: Even though a visual approach to storytelling has the potential to be more user-friendly, it does require the target audience to use their eyes and brains. Some people like to be told what to think, so data journalism wouldn’t be appropriate for them.
- Risk of Misuse: Statistics and graphs can be misused to skew or distort the truth. Correlation is not the same as causation. Look that one up.
- Risk of misinterpretation: Even if the visualization is sound, the target audience may be confused and make improper interpretations contrary to the facts. This problem isn’t unique to data journalism; all forms of communication are subject to misinterpretation.
- Bad data: Proper data journalism requires accurate and available data. Beware of data visualizations that are based on incomplete, outdated, or biased information. Always look for the original data source citation and avoid homemade infographics with no citation.
- Privacy: The right to privacy and the right to know are two, often conflicting societal goals. On one hand, the proliferation of data has made life easier. On the other, it’s made it harder than ever to live a private life. Most data-driven stories avoid personal data unless it involves a public figure.
Taylor Swift at the 2024 Golden Globes on 2/7/24. Attribution 3.0 Generic (CC BY 3.0) Source/iHeartRadioCA
Here’s a recent situation regarding data journalism. Does the public have a right to know where Taylor Swift travels in her private jet? A young data journalist has been using publicly available data to publish information about her travels.
Taylor Swift launches legal salvo at student who tracks private jets via public data
(Source – ABC News website, 2/7/24)
Does the public have a right to know, or does Taylor have a right to fly in privacy? Some have even correlated the flights with the carbon footprint it leaves behind, noting the potential hypocrisy in Swift’s public comments related to global warming.
Why Taylor Swift’s globe-trotting in private jets is getting scrutinized
(Source – AP News website, 2/7/24)
By the way, as I was writing this story, there’s been some breaking news that Taylor Swift sold her jet amid the uproar. Regardless of how you may personally feel about the story, this is a great example of the impact made by data journalism.
My intention isn’t to pick on Taylor Swift. Quite the contrary, I don’t mind admitting that I enjoy her music and think she’s quite talented. In fact, congratulations to Taylor Swift’s boyfriend Travis Kelce on the Kansas City Chief’s win at the Super Bowl. What a game!
Anyway, back to the main article theme. By using data journalism many things we assume are true based on a single headline just don’t stand up to scrutiny. In the broader discussion about carbon emissions, one would think the United States is the worst offender based on the news. Consider the following data visualization.
Not only is it not true that the US is the worse offender, carbon emissions in the US are on the decline. China is the worst offender and their carbon emissions are growing. The data speaks for itself. I’ll leave it to the reader to put their own interpretation of what this signifies.
So, what does all of this mean for you and the readers of this newspaper? In the upcoming weeks, I will be working with the publisher to create and publish some new features that use data journalism methodology. Some of these features will start as simple data aggregation features, but over time we hope to create some fun and compelling data visualizations based on real and relevant data. In all cases, we will cite the data sources (just like it’s done in traditional news stories) and when possible provide a direct link to those sources.
Our goal? To provide the discerning reader more opportunities to discover the truth for themselves. There is a wealth of publicly available data produced by our local, state, and national governments. At the local level, both of our two largest municipalities have gone to great lengths to provide more data and communications to the citizens – that’s good, and I have personally thanked both mayors for their efforts in communicating with the public using different methods. Yet, we all know that a free press is a good thing for a community. The online edition of this newspaper was one of the original news sites that goes all the way back to the late ’90s. An online strategy has always been an integral part of the operation at The Citizen. We aim to take that to the next level by adding quality data journalism to the mix.
So, what would you like to see? Let us know, and we’ll look into it.
[Joe Domaleski, a Fayette County resident for 25 years, is the owner of Country Fried Creative – an award-winning digital marketing agency located in Peachtree City. His company was the Fayette Chamber’s 2021 Small Business of the Year. Joe is a husband, father of three grown children, and proud Army veteran. He has an MBA from Georgia State University and enjoys sharing his perspectives drawing from thirty years of business leadership experience. Sign up for the Country Fried Creative newsletter to get marketing and business articles directly in your inbox. ]
by Joe Domaleski | Feb 5, 2024 | Blog, Business, Columnists, Community, News Center, Opinion
Thirty years ago, I completed my MBA in Finance at Georgia State University. As a math/computer science undergraduate, it seemed logical for me to extend my learning to know more about how to apply my love of numbers to the practical concerns of business management and finance. A big part of our curriculum focused on Modern Portfolio Theory (MPT). I know most of you reading this article are familiar with the term “portfolio,” and many of you have your own investment portfolio. The same principles that apply to how you (or your financial advisor) manage your money also apply to business management. Indeed, the concepts of portfolio management have served as a framework for my own business strategies. Before I explain how I make business decisions using these concepts, indulge me in a quick history lesson to give this article some context.
My MBA graduation from GSU in December 1993. On the left, my future wife Mary Catherine (Mercer) Domaleski. On the right, my future mother-in-law George Ann Mercer (now deceased). Photo/Joe Domaleski
In 1952, a young economist named Harry Markowitz decided to apply mathematics to risk analysis and wrote a dissertation entitled “Portfolio Selection” (Markowitz, H.M. (March 1952). “Portfolio Selection”. The Journal of Finance. 7 (1): 77–91). His dissertation would later become known as Modern Portfolio Theory (MPT), which is still used today. MPT introduced the revolutionary concept of diversification. Markowitz did the math and showed how investors could get a more favorable risk-return trade-off by diversifying their investments across different classes of assets and investments. Although it seems obvious to the modern investor, back then it was revolutionary, and the idea of diversification would later help Markowitz earn the 1990 Nobel Prize in Economics. Professor Markowitz passed away in June 2023 at the age of 95.
Hopefully the following assertion is obvious and self-evident:
Most people seek to maximize reward and minimize risk.
An economist might say that a rational person strives to maximize their utility (or reward) for a given level of risk (or danger). Much of economic and financial theory is still based upon that premise, although we all know of people for whom the “rational” qualifier doesn’t apply. In simpler terms, your Grandma might say, “Don’t put all of your eggs in one basket.” Whether I’m counting eggs in my basket, or variance and standard deviation of cash flow streams, the advice is sound and can apply to many areas of business strategy. Here are some areas I use MPT to build a resilient business (these equally apply to non-profit organizations):
Product and service offerings
Over the years, I’ve adjusted both the breadth and depth of the services we provide our customers. Initially, our company focused mostly on web design and technical support services. As systems “moved to the cloud,” we made the shift to focus more on creative services. That led to our rebranding as Country Fried Creative in 2012 and eventual expansion into marketing services. As a team, we’re constantly evaluating the risk and return of our portfolio of service offerings. Should we offer a breadth of services useful to our clients, or should we narrow our offerings and focus on being specialists in a select few? The internal debate continues as we strive to ensure we can minimize risk to ourselves (and clients) and maximize returns for our clients (and our firm).
Pricing mix
The general guidance for most Business-to-Business (B2B) service providers is to narrowly focus on a niche that targets high-end firms and price high accordingly (i.e., “the exclusive, boutique marketing agency”). There’s no denying the satisfaction of a big payday to a small company like mine when a “Golden Goose” account plops down a large sum of money to fund a prestigious project. We’ve had a few of those over the years, and it’s a great feeling. On the other hand, those types of accounts are very rare and normally don’t last forever. What about the smaller, more price-conscious clients?
Since our inception, we’ve tended to work with anyone who was reasonable, including one-person startups. I feel strongly that a business that claims to support local business should support businesses (and non-profits) of all sizes by offering different pricing models. There’s considerable risk in working with clients that are not well-funded. Having a diversified portfolio of pricing models equips us to service a broader range of clients and insulates us from the risk of market downturns from any one specific market sector.
Geographical diversity
As a local business, we’re unabashedly focused primarily on serving Fayette and Coweta counties. It’s our home base. We live in the area, and our business is located in the area. Have we saturated the local market? Should we explore other geographical territories? I’ve done business in this same area for 20 years and have seen clients come and go (and sometimes come back again). As a digital marketing agency, we obviously have the know-how to project a presence anywhere we like – but should we? Again, the principles of risk/return help us make these decisions.
Selection of target markets
Should our target markets be horizontal or vertical? In other words, should we target a few niche industries, or should we serve a broad range of industries? I don’t have a definitive answer to that question. Many in my industry focus on a few vertical markets and only serve those markets. Certainly, a case can be made that it allows a prospective client to feel like they’re getting industry-specific advice. On the surface level, it would seem that approach would allow a firm the opportunity to develop specialty knowledge applicable to a specific industry. Oftentimes, the service provider is merely targeting an industry to create that perception. Whether that’s true or not, the client normally finds out in the end.
Frankly, 80% of marketing is the same regardless of industry, and the other 20% is unique to a wide variety of factors, including the size of the client firm, geography, internal knowledge, and of course, industry. Thus far, we’ve opted to maintain a general focus based more on geography. Over the years, we have developed considerable niche expertise, such as non-profit marketing (my favorite), service business marketing (which we have successfully used on our own company), and local retail marketing (because we can see first-hand how that works in our community).
Serving a broad range of industries insulates us from the risk associated with market downturns in specific industries. I also think it makes us better marketers. Ideas that work well in one industry often translate to good ideas in another. Specialty firms certainly have an easier time scaling their business because once they nail down the formula, they just resell it to other companies in the same industry. On the other hand, then you start to see the same logos, marketing slogans, pop-up ads, and AI-generated content permeate through a specific industry. Would you rather make a statement with bespoke, hand-crafted marketing, or do you want the same cookie-cutter approach that everyone else in your industry is using? Ultimately, the decision is up to the client on what image they want to project, the results they hope to obtain, and the manner in which they want to conduct business.
Evaluation of partnerships and tools
A big part of our business is the use of partnerships and tools to help us better serve customers. We work with a number of firms to provide specialty services that we don’t do in-house with our full-time staff. Having expert referral partners ensures that we can provide high-quality services when needed, without being encumbered financially with maintaining an infrequently needed skill set. Business partners come in all sizes, from one-man videographers to large companies that provide specialty print services. It minimizes our risk by having options.
The same applies to the software tools we use. Our company uses several best-in-class systems to help us manage communications, projects, sales, financials, and marketing campaigns. One school of thought is to use a single agency management software system, but systems like that often don’t have the depth of functionality we need, and what if they go down? Having several ways to communicate and conduct business ensures a degree of continuity and resilience. On the other hand, there is some business friction when our various federated software systems don’t integrate completely and require duplication of effort. How to best equip our marketing agency is an ongoing internal debate which we periodically review based on risk/return.
Human resources and team diversification
I’ve saved the best and most important for last – people. I am not an HR expert, but I do have over 20 years of business ownership experience, and that should afford me the opportunity to weigh in on a controversial topic. Contrary to what many are saying, I believe that Diversity, Equity, and Inclusion (DEI) works in most cases. It certainly has for my company. DEI is literally the application of portfolio theory in the realm of human resources. This isn’t a political article, nor am I going to make a political case about it, so I’ll appeal to common sense.
As a middle-aged white man, my company is much better off because our team is diversified in terms of age, gender, personal beliefs, and socio-economic background. It allows us to be better creative and marketing professionals. You probably don’t want me giving you advice about TikTok marketing strategies, but I have some smart young people who can. On the other hand, with my training and experiences, I’m probably better equipped than our younger staff to review marketing analytics with a client. Having a diversified team that has equitable say on client projects and includes their creative ideas helps ensure that we’re putting the best ideas forward – regardless of company rank. I don’t think a company can be successful if everyone looks the same and thinks the same. DEI helps foster innovation and growth.
CFC Digital Marketing Coordinator Christina Colantonio leads a discussion about target markets during a company strategy session at Trilith. Photo/Joe Domaleski
How to apply MPT to small business strategy
The ways in which MPT can be applied to business strategy and decision-making are more extensive than what’s outlined above, but this is a newspaper article and not a business textbook. Let’s turn our attention to HOW one might apply MPT to business strategy. There’s a wealth of statistics and measures one could use with regard to MPT evaluation. For simplicity, we’ll focus on three measures and save the mathematics of ROI (Return on Investment), Risk (Standard deviation), and Probability (likelihood) for another time. For now, we’re going to focus on the general concepts of application. Here’s how I evaluate my business portfolio with the aim of maximizing value (for the firm and client), minimizing risk (for the firm and client), and establishing resilience (for the firm and client).
- ROI – in general, most business decisions should be weighed in terms of expected profitability. With the exception of a “loss leader,” most businesses aim to at least recoup their investments (aka break-even) and preferably generate some kind of profit. Sometimes the timeframe is short (need to generate a profit in 90 days) and sometimes the timeframe is longer (a year or more). Internal cost analysis can be used to determine break-even. For a small business or non-profit, the expected return is usually based on industry norms, personal experience, or the experiences of others who’ve done similar things. There is a science to it, but it’s also an art. I’ll be honest here, sometimes you won’t know until you try. Fail quickly, learn, and adjust.
- Risk – this isn’t always a bad thing. There could be the risk of failing and losing money, but there’s also a risk of being too successful and not being able to meet increased demand. A start-up business will rely more on industry norms and projections based on those norms. If you try to get a business loan, the bank will be glad to tell you what they think those norms are. A mature business is likely to have a good natural sense of the risk based on past experiences, industry knowledge, and observations from competitors and potential customers. Personally, I think the biggest risk most businesses incur is the risk of “do nothing.” It’s easier to course correct a small error than it is to sit still and miss out. Many of us in the business community are seeing that right now at the start of 2024. There’s a lot of pent-up demand that just isn’t translating into economic activity for small businesses. My answer to that is, “What are you waiting for?” Remember, Fortune favors the bold.
- Probability – this is the likelihood that something is going to happen. In a few of my previous articles (like this one), I’ve mentioned my general strategy of considering three probabilities before making a decision: best-case (what’s the best that can happen?), worst-case (what’s the worst that can happen?), and the probable case (what’s likely to happen?). Although one might quantify the probabilities using statistics, for a small business it’s often a personal judgment call.
For a large company, the application of MPT to develop a strategic business portfolio is pretty much standard practice and tends to be very analytical and data-driven. Artificial Intelligence (AI), Machine Learning (ML), Data Science, and Statistics can be used to crunch through a lot of data and help in decision-making. In fact, I learned how to do that 30 years ago as an MBA student – we had all of those things back then (although the AI focus was mostly on expert systems and not the newer neural network approach). Even in 1952, Markowitz based his whole theory of portfolio diversification on math and statistics.
For my small business and non-profit colleagues who may not have all the data, it’s still okay to be data-inspired even if you don’t have enough information to be rigorously data-driven. Without really thinking about MPT, younger people do this naturally when they diversify their own income stream with side hustles that have little risk, but an opportunity for a reward. Integrating the principles of Modern Portfolio Theory (MPT) into small business (and non-profit) management can help entrepreneurs systematically evaluate options and make decisions to be more resilient. Not only that, but you can use MPT to help you evaluate personal decisions outside of the office.
Whether you’re considering product/service offerings, pricing, location, target market, tools & resources, or human resources, it just makes good business sense to diversify. Doing so will give your organization a better chance of handling the up and down challenges of business growth and sustainability. We’re doing that right now as we consider how to best serve cash-strapped businesses in our local Fayette and Coweta markets (and there’s plenty of them). Considering specific factors such as ROI, Risk, and Probability will help you quantify decision-making criteria so you can objectively maximize value and minimize risk to your firm and your clients.
Now that you have some insight into how you might apply portfolio management concepts to your own business, it’s your turn. What big decisions or changes are you thinking about trying out this year? Just remember, being a leader is more than numbers. Consider leadership thats based on a heads, hands, and heart approach. Portfolio theory can help you with the brain work, but don’t forget to have a heart – that’s what makes you and your organization special!
[Joe Domaleski, a Fayette County resident for 25 years, is the owner of Country Fried Creative – an award-winning digital marketing agency located in Peachtree City. His company was the Fayette Chamber’s 2021 Small Business of the Year. Joe is a husband, father of three grown children, and proud Army veteran. He has an MBA from Georgia State University and enjoys sharing his perspectives drawing from thirty years of business leadership experience. Sign up for the Country Fried Creative newsletter to get marketing and business articles directly in your inbox. ]
by Joe Domaleski | Jan 29, 2024 | Blog, Business, Columnists, Community, Front Page, News Center, Opinion, Top News
Idon’t necessarily consider myself a “prepper,” but I do like to be prepared in case of emergencies. When I was a Boy Scout, I was taught to “Be Prepared.” We often think of emergency preparedness as having supplies and plans in place for first aid, food, water, battery power, shelter, important documents, and money. Those are all good and necessary preparations, but how about communications? Instant communications with cellphones and the internet have spoiled us. What happens if those forms of communication fail? It’s admittedly old-school technology, but amateur (ham) radio works when other forms of communication fail.
Before there were cellphones, the internet, or even television, if you don’t count smoke signals and signal flags, the world’s first form of wireless communication was radio. The ability to hear voices, music, and news through thin air was (and still is to me) somewhat magical. I’ve always had a personal interest in radio. As a middle-schooler, I enjoyed building crystal radio kits that allowed me to hear distant radio stations from around the world without batteries! Shortwave radio stations allowed me to hear news and music from faraway places like London through the BBC World Service, the Soviet Union (now Russia) through Radio Moscow, and obscure Pacific islands whose primary connection to the world was radio.
Joe (KI4ASK) & Mary Catherine (KI4HHI) Domaleski at the 2023 Fayette County Amateur Radio Club field day event in Brooks, GA. Photo/Bryan Macera
Closer to home, I enjoyed listening to scanners – not the type of scanner you hook up to a computer to make copies of documents, but radio scanners that gave me the ability to listen to our police, fire, airport traffic, and more. Radio opened up a whole new world to me, and I remained fascinated with it all through high school. Yes, Radio Shack was one of my favorite stores at the mall.
My first exposure to two-way radio (meaning that I could listen and talk) was probably a set of GI Joe walkie-talkies that my brother and I got for Christmas one year. We had fun riding around the neighborhood on our bikes, talking on the radio about “secret missions.” Go watch “Stranger Things” – Dustin was me in high school (although I was a little skinnier). During the CB radio craze of the late 70s, my father put one in his truck, and I enjoyed talking to people as we traveled down the highway, saying things like, “Breaker One-Nine, this is the Little Polack.” Yes, my CB handle was “Little Polack,” and my dad was the “Georgia Polack.”
In the Army, we used radios a lot, but as an officer, I had a soldier assigned to me as my RTO (Radio Telephone Operator), so most of my radio communications went through him. While I was in the Army, I learned about something called MARS (Military Auxiliary Radio System), where a group of amateur (ham) radio operators helped relay information to/from home using radio and phone patches. Satellite phones were becoming a thing, but my dad said MARS actually helped him find out about my birth while he was in Vietnam.
The world changed dramatically on September 11, 2001. By then, cell phones were very prevalent, but it became clear to me that we had an overreliance on the internet and cell technology. I saw firsthand how many people in New York were literally cut off from the world, even as they were in the middle of the action. We knew more about what was going on by watching it on TV at home than the people directly involved in the situation. This was a wake-up call for me to become more individually prepared for communications. Remembering what I knew about the usefulness of ham radio, I decided to get my license the following year.
Jack Parks (KO4WBM) and Bryan Macera (K7CPT) operating a portable ham radio station during a club picnic. Photo/Joe Domaleski
Becoming a ham radio operator requires taking an FCC multiple-choice test administered by a group of certified Volunteer Examiners. It’s not a hard test. In fact, the questions and answers are made public. Most of the test questions pertain to some basic rules and radio knowledge. Once I got licensed, my wife Mary Catherine decided to get licensed, so she took the test. We found ham radio useful for keeping in touch around town. While she was driving the minivan around with our kids, I could talk to her on the radio and save precious cellphone minutes. Back then, you paid for cell phone calls by the minute. Ham radio was and still is free. My ham radio callsign is KI4ASK, and her callsign is KI4HHI, both of which were assigned to us by the FCC.
For the past twenty years, we’ve found ham radio to be both a fun and useful hobby. Here are some of the things we’ve done with our ham radio licenses:
- Maintaining contact with each other and friends on hiking trips, where cellphone coverage is spotty.
- Supporting local events like the Tri-PTC Triathlon, PTC Classic 15K, Run the Ridge 5K, and others with radio communications.
- Providing weather spotting assistance to the National Weather Service through their Skywarn program.
- Going on “fox hunts,” which are scavenger hunts for hidden radio transmitters.
- Talking to people around the world, which was especially fun during the sequestered COVID-era.
- Listening to what’s going on in Eastern Europe and the Middle East firsthand.
- Talking to astronauts aboard the International Space Station!
- Making friends right here in our community through the Fayette County Amateur Radio Club.
- Sending email over the radio without the internet using Winlink.
- Sending text messages over the radio without cellphones using APRS.
- Supporting our first responders with backup communications through ARES (Amateur Radio Emergency Service).
- Assisting Georgia Emergency Management (GEMA) / Homeland Security as volunteer auxiliary communicators through the AuxComm program.
If the grid goes down, we know what to do and how to stay in touch with each other and members of our community. In order to help people in our community learn about this fun and useful hobby, the Fayette County Amateur Radio Club and Fayette County Parks and Recreation have teamed up to offer a one-day “ham cram” class and testing session on Saturday, February 17th. I bet some of you reading this article have thought about getting a ham radio license. Now’s your chance.
For more information about the upcoming ham radio class, including registration, please go to the Parks & Rec registration site using this link.
Full disclosure – my wife Mary Catherine is the Assistant Director of Parks & Recreation. I’m a Past-President of the ham radio club. This was her idea to offer the class, but it’s one that I fully support. I’ll be one of the instructors, as will a team of others who are committed to helping you pass the test and earn your license on February 17th.
Members of the Fayette County Amateur Radio Emergency Services (ARES) provided support to the 2023 Tri-PTC Triathlon. Pictured here with Tri-PTC President Allen Leonard (on left). Photo/Kim Bramblett
We have a very active ham radio community here in Fayette County. There’s a network of five radio repeaters that have the ability to provide communications across the county and even link with other communities for statewide coverage. If the towers go down, we have the ability to do simplex, point-to-point communication. Lots of people in our community have their license, including our 911 Director, Katye Vogt, and the Publisher of this paper, Cal Beverly. Among the ranks of our members, we have people of all walks of life including students, first responders, educators, business people, retirees, and young adults.
So many of us, myself included, spend a lot of time on the internet. You are reading this article through a web browser, and you’re probably active on one or more social media outlets. I am as well, but what if all of that goes down? How would you get the news, find out what’s going on, or talk to your family? Ham radio is a hobby that’s both fun and useful. It’ll work when all else fails.
If you have any questions, don’t hesitate to comment here or contact me directly.
[Joe Domaleski, a Fayette County resident for 25 years, is the owner of Country Fried Creative – an award-winning digital marketing agency located in Peachtree City. His company was the Fayette Chamber’s 2021 Small Business of the Year. Joe is a husband, father of three grown children, and proud Army veteran. He has an MBA from Georgia State University and enjoys sharing his perspectives drawing from thirty years of business leadership experience. Sign up for the Country Fried Creative newsletter to get marketing and business articles directly in your inbox. ]
by Joe Domaleski | Jan 22, 2024 | Blog, Business, Columnists, Community, Front Page, News Center, Opinion, Top News
Our local business community needs your help. Two weeks ago, I wrote about trends facing small, local businesses in our community. Several readers reached out to me directly and asked for my thoughts on how to support the small businesses in our local community. This topic is timely, not only due to the current state of the economy but also because it’s the new year. The new year is traditionally when many of us resolve to do better with habits, resolutions, and personal goals. Consider setting a personal goal of supporting our local businesses more this year. Before listing ways you can support the local economy, let’s consider why that even matters. Please note that everything in this article applies equally well to our small, local non-profits. They need our support also.
Choosing to support local businesses is an act of community-building.
Let’s start with this newspaper. Unlike other news websites, the publisher of this online newspaper has chosen not to put up a paywall to generate revenue. In order to promote free speech and access to the news, revenue comes from advertising – unobtrusive, well-behaved, local ads that don’t pop up and block the content. Revenue is needed to help pay the staff who keep it running and the costs associated with maintaining one of the most popular websites in our community. Unlike other websites, this website is not run by robots or AI – it’s run by real people who report the news, write columns, and contribute hand-written content like this column I’m writing for all of you. Would you like to help? If you own a business, consider advertising. I advertise my own business, Country Fried Creative, on this site. I can tell you that it’s cost-effective and will be seen by more people than most of the other more traditional print and broadcast advertising. If you’re a consumer who doesn’t own a business, talk to your favorite businesses about supporting the paper by becoming an advertiser. Having a free press is vital to our community, but it needs funding in order to operate.
I recently read a short book entitled, How to Resist Amazon and Why by Danny Caine. The subtitle of the book is “The fight for local economies, data privacy, fair labor, independent bookstores, and a people-powered future.” Caine is the owner of a small, independent bookstore – Raven Book Store in Lawrence, Kansas. I won’t summarize the book here except to say that it was a real eye-opener. Support Caine’s efforts and order a copy online to read what he has to say. Like most of you reading this, we also use Amazon – it’s fast, inexpensive, and efficient. Yet, I’m also thinking maybe some of the things I order online should be sourced locally. Caine makes a persuasive argument that supporting local businesses is critical for fostering diverse, vibrant communities. He also touches on the implications of Amazon’s dominance, such as its impact on the publishing industry and its contribution to economic inequality.
When you support a small business,
you are supporting someone’s dream.
It’s not easy running a small business, staffed by local employees. The economic odds are stacked against us. Know that every dollar you spend is going to real people in our community who are trying to support their families. I have a great team, who are underpaid. Most of my peers who own businesses feel the same way. It’s hard to compete with big companies that offer big wages because they have monopolies in their industries, get lucrative government contracts, have access to lots of funding, and obtain subsidies that us small businesses don’t get. Despite that, we’re not looking for a hand-out. We’re willing to work for it, but we would like your support. If you agree and think it’s important to support small, local businesses here are three ways you can do it (even without money).
Shop local – if you’re looking for a place to eat, buy products, or purchase services, look in your community. The well-established ones will probably have a lot of marketing and will be easy to spot. Seek out those businesses who aren’t well-known – they need your money more than those with big marketing budgets. I don’t know about you, but I always enjoy discovering a place that I didn’t know about – especially in our community. There’s one area of the county that’s become our Hollywood. I think that’s great and I’m over there a lot myself walking around the lake (if you see me, stop and say “hi”), but what about the rest of our community that’s not the focus of all of that attention? Consider shopping local with less glamorous businesses. They need your support.
Members of the Fayette County Amateur Radio Club enjoy a group dinner at the historic Olde Courthouse Tavern on the square in Fayetteville. The Tavern is a small, locally-owned family business. Photo/Joe Domaleski
Support local – it’s easier than ever to support a small business online even without money. Consider following local businesses on social media and help them expand their reach by sharing, tagging, and commenting on their posts. Leave a positive review online. Sign-up for their newsletters. Seek out businesses (and non-profits) who need more online exposure and help them with some social media love. Doing this costs nothing. It’s human nature to follow a trend and popular things. It’s disappointing to see things trending that feature bland (and AI-generated) content. Some of that is cranked out right here in our community. Unfortunately, the way the algorithms work – popularity creates popularity (and many of those numbers are fake). Look for the content that’s clearly not well-financed and appears to be more homegrown. The big media players have plenty of attention, how about your favorite restaurant that doesn’t have many followers? Help them out and it costs nothing but a quick click!
Be kind – show your appreciation to the folks in the community who’ve invested time and money to keep the local economy vibrant. Check in with small business owners and employees to see how they’re doing. Even if you have a bad experience, resist the temptation to complain about it online. One bad review can destroy a business. Instead, talk with the business owner and help them get better and improve. Have patience and understand that small businesses have fewer resources than big businesses. You’re more likely to get better in-person service with a small local business than you are with the faceless large corporate entities and national chains. Let’s work together to help our local economy thrive especially those lesser known small, local businesses who need to get more exposure and attention.
In order to help the small, local businesses in our community get more attention and better marketing, I have partnered with the publisher of this newspaper to launch the Fayette Marketing Initiative. We intend to help local businesses get the attention they need, even if they don’t have much of a marketing budget.
If you’re a small business owner, let us know – we’d love to help you. If you know of a business or non-profit that needs marketing help, perhaps you would consider sponsoring them for the program.
Last year, a person of influence contacted me to pay for my company’s services to help promote a non-profit that couldn’t afford it. Now that non-profit is doing well and all they needed was some marketing. Who else in our community needs more publicity, especially if they can’t afford it?
You can contact me using the Fayette Marketing website or directly via email.
Supporting local businesses is not about charity; it’s about choosing to invest in your community and in the people who live in it.
[Joe Domaleski, a Fayette County resident for 25 years, is the owner of Country Fried Creative – an award-winning digital marketing agency located in Peachtree City. His company was the Fayette Chamber’s 2021 Small Business of the Year. Joe is a husband, father of three grown children, and proud Army veteran. He has an MBA from Georgia State University and enjoys sharing his perspectives drawing from thirty years of business leadership experience. Sign up for the Country Fried Creative newsletter to get marketing and business articles directly in your inbox. ]
by Joe Domaleski | Jan 15, 2024 | Blog, Business, Columnists, Community, Front Page, News Center, Opinion, Top News
What is your purpose in life? I’ve been thinking about that a lot lately. As a young man, I was mostly focused on getting through school. As I entered adulthood, my focus was on fulfilling my military service and getting started in life. Once I got married and started having children, my primary focus was on making money and providing for my family. These are all natural and typical American pursuits. Our family was very active in Church and we volunteered in the community, but if I’m honest our efforts in those areas were secondary to our other activities. My life’s path may be similar to yours. The first major “leap of faith” I took was starting my business twenty years ago. As I’ve shared previously, this was one way I attempted to bring together my goals of providing for my family and serving others in the local community.
Now that I’m in middle-age, I’ve been doing a lot of thinking. Raising a family and running a business has been my life’s work so far, but what kind of legacy do I want to leave in the final third of my working years? Is it to make a certain amount of money? Is it to have a certain headcount of employees? Is it to win some kind of award? Is it to land a certain kind of client? As I think on these things, the following quote really resonates with me.
“Life’s most persistent and urgent question is, ‘What are you doing for others?'”
– Dr. Martin Luther King Jr.
If all goes according to plan, this article will come out on MLK Day, and many of you will have the day off from work. You may choose to spend the day at one of the many MLK Day celebrations. Perhaps you’re going to participate in some kind of community service event that honors the tradition of making this a day of service. Not everyone has the day off. It’s always seemed ironic that often times the people associated with a holiday are often the ones least likely to get the day off. As you look around the community, many businesses are still open. This is because they are open to serve their customers and because they need the money, particularly the employees. Please consider supporting those that have to work today.
During his lifetime Dr. Martin Luther King, Jr. had a lot to say about a wide variety of subjects. Known primarily for his impact on civil rights and social justice, he also had quite a lot to say about work, professions, and community service. Here are some of my favorite MLK quotes related to work, purpose, and dignity:
- “All labor that uplifts humanity has dignity and importance and should be undertaken with painstaking excellence.”
- “So often we overlook the work and the significance of those who are not in professional jobs, of those who are not in the so-called big jobs. But let me say to you tonight, that whenever you are engaged in work that serves humanity and is for the building of humanity, it has dignity, and it has worth.”
- “Do you know that most of the poor people in our country are working every day? And they are making wages so low that they cannot begin to function in the mainstream of the economic life of our nation.”
- “We must rapidly begin the shift from a ‘thing-oriented’ society to a ‘person-oriented’ society.”
- “Set out to do a good job, irrespective of race, and do it so well that nobody could do it better.”
- “If it falls your lot to be a street sweeper, sweep streets like Michelangelo painted pictures, like Shakespeare wrote poetry, like Beethoven composed music; sweep streets so well that all the host of Heaven and earth will have to pause and say, ‘Here lived a great street sweeper, who did his job well.’”
- “Everybody can be great… because anybody can serve. You don’t have to have a college degree to serve. You don’t have to make your subject and verb agree to serve. You only need a heart full of grace. A soul generated by love.”
- “If you can’t fly then run. If you can’t run then walk. If you can’t walk then crawl. But whatever you do, you have to keep moving forward.”
- “The time is always right to do what is right.”
- “We need leaders not in love with money but in love with justice – not in love with publicity but in love with humanity.”
Those are some powerful quotes. Dr. King was such an eloquent speaker and writer that any commentary I would offer on the above wouldn’t do them justice. Let’s let those statements stand on their own merits. If you are a business leader in our community, take pause to reflect on Dr. King’s messages to us. If you are a worker, regardless of profession, do the same.
Indeed, Dr. King also said, “We may have all come on different ships, but we’re in the same boat now.” Regardless of what your role is in our community, please take the time to consider life’s most persistent and urgent question.
In closing, I’ll add the following which Dr. King wrote from a Birmingham jail:
“We are caught in an inescapable network of mutuality, tied in a single garment of destiny. Whatever affects one directly, affects all indirectly.”
[Joe Domaleski, a Fayette County resident for 25 years, is the owner of Country Fried Creative – an award-winning digital marketing agency located in Peachtree City. His company was the Fayette Chamber’s 2021 Small Business of the Year. Joe is a husband, father of three grown children, and proud Army veteran. He has an MBA from Georgia State University and enjoys sharing his perspectives drawing from thirty years of business leadership experience. Sign up for the Country Fried Creative newsletter to get marketing and business articles directly in your inbox. ]